Privacy Policy

Last Updated: January 1, 2026

1. Overview

Plumbing Ankeny (“we,” “our,” or “us”), located at 3607 NE Otterview Cir, Ankeny, IA 50021, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website (https://plumbingankeny.com) or contact us by phone at (831) 290-4327.

2. Information We Collect

When you request an estimate, schedule service, or submit an inquiry through our contact forms, we may collect:

Full Name
Phone Number
Email Address
Service Address (City, Zip Code)
Plumbing service issue details and urgent scheduling notes

3. How We Use Your Information

Information collected is strictly utilized to:

Respond to your plumbing service inquiries and emergency service requests.
Provide accurate estimates and dispatch licensed technicians to your property.
Confirm appointments and provide arrival time notifications.
Improve our website performance and customer support.

We do NOT sell, rent, or trade your personal information to third parties or data brokers.

4. SMS and Phone Communication

By providing your phone number and submitting a service form, you consent to receive calls and text messages from Plumbing Ankeny regarding your plumbing service request. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.

5. Cookies and Analytics

Our website may use standard cookies and anonymized web analytics to measure page performance, traffic sources, and site usability. These do not store personally identifiable financial information.

6. Contact Us

If you have questions regarding this Privacy Policy, please contact our office:

Plumbing Ankeny
3607 NE Otterview Cir
Ankeny, IA 50021
Phone: (831) 290-4327
Email: [email protected]